Leadership & Supervisory Skills Imagine team cohesiveness that could be achieved if individuals understood their own Leadership style, and could recognise the same in others? Although we can't choose how we are born, we do get to choose how we live. This means that your choices matter in a big way. Understanding that you matter […]
Assertiveness Skills What Can You Expect? One of the main benefits of being assertive is that it can help you to become more self-confident, as you gain a better understanding of who you are and the value that you offer. Positive assertive skills are about: mutual respect, honesty and direct communication. This form of communication […]
Managing and Resolving Conflict in a Positive Way Conflict is a normal, and even healthy, part of life. Since conflict is inevitable, learning to deal with it in a healthy way is crucial. When conflict is mismanaged, it can cause harm, but when handled in a respectful and positive way, it provides an opportunity for […]
Professionalism in the Workplace Professionalism in the Workplace helps individuals recognise the qualities and skills that make them professional on the job, understand their role in the organisation and what the corporate culture demands as professional behaviour, as well as the impact that improved performance will have on an organisation. Throughout the workshop, participants engage in group […]
Presentation Skills This course is designed to help you achieve expertise in using the various advanced features of PowerPoint and provide the skills for presenting, managing and interacting with your audience. This course will improve confidence levels when presenting a professional presentation NQF Level: 3 Credits: 5 Date: 17 & 18 January 2024 Cost: R5 […]
Professional business people are expected to report on activities, work done, projects, accidents, information gathered and results of an investigation. Important decisions are made according to the results of these reports. Therefore, it is imperative that delegates learn how to write effective reports. Unit Standard: 110023 NQF Level: 5 Credits: 10 Date: 20 & 21 […]
Finance for Non-Financial Managers Course This course will help you think like an accountant, read and understand the Balance Sheet and Income Statement, analyse Financial Statements, increase financial performance and gain financial understanding. Accounting Concepts and Principles Accounting Cycle Balance Sheet Cash Flow Statement Income Statement Working Capital Cycle and Financial Analysis What Will I […]
Managing and Resolving Conflict in a Positive Way Conflict is a normal, and even healthy, part of life. Since conflict is inevitable, learning to deal with it in a healthy way is crucial. When conflict is mismanaged, it can cause harm, but when handled in a respectful and positive way, it provides an opportunity for […]
Customer Service Excellence On this one day accredited course you will learn how to deal with customers, interact positively with them, employ effective telephone skills, create positive impressions, resolve conflict and respond to queries effectively. US ID: 114974 NQF Level: 2 Credits: 2 Date: 8 & 9 November 2023 Venue: Keybase House, Benoni Cost: R5 […]
Coaching and Mentoring Who should attend this course? All individuals that need to mentor and coach in the workplace. This course is especially beneficial for business professionals, community leaders, team leaders, supervisors, and managers. Outcomes for this course include: Understand the difference between mentoring and coaching Build the characteristics of a good mentor Hold a […]
Leadership & Supervisory Skills What Can You Expect? This course empowers you to apply essential leadership skills that will motivate your team to set and achieve goals, meet deadlines, build a cohesive unit, and drive organizational success. It focuses on developing leadership qualities that inspire confidence and foster a positive team environment. Who Should Attend? […]
Assessor Workshop This workshop will enable internal assessors to conduct outcomes-based assessments in a fair, reliable, ethical and stress-free manner. Assessors will learn how to prepare for and conduct assessment,and manage feedback and review sessions with professionalism. They will gain a greater understanding of registered unit standards and qualifications, within the National Qualifications Framework, governed […]
Project Management for Success What Can You Expect? Project Management is a multi-disciplinary field that includes a variety of aspects such as scheduling, people-management, finances and cost, risk management, organisation structure and quality management. This workshop is an intensive hands-on course providing learners with the skills, knowledge and tools to be successful at project management. […]
Moderator Workshop What Can You Expect? This workshop will enable internal and external moderators to conduct moderation of outcomes-based assessments. Learners will be able to use the prescribed Quality Assurance procedures in a fair, valid, reliable and practicable manner that is free of all bias and discrimination. Learners should have evaluative expertise within the field […]
When working in a corporate environment, we behave professionally – according to specific organisational and generally accepted standards. Professional behaviour empowers people. Business Etiquette - Telephone and Office Skills US ID: 14348 NQF Level: 2 Credits: 3 Date: 8 & 9 November 2023 Venue: Keybase House Benoni Times: 8h30 Registration, course starts at 9h00 Cost: […]
Minute Taking and Meeting Skills This course has been developed to prepare office professionals with the skills required for organizing meetings and preparing accurate minutes. US ID: 242816 NQF Level: 4 Credits: 5 Date: 7 & 8 August 2023 Cost: R5 900 excl. VAT - group discounts apply Venue: Keybase House, Benoni Book Now
Situational Leadership Course This style of leadership is important in the times that we find ourselves right now. A Situational Leader employs one of four leadership styles that provides them with the highest probability of success in every situation. Enhance the skills of your managers, team leaders, supervisors and employees in leadership roles, and empower them […]
Sales Workshop This course equips participants with practical sales skills applicable to any industry, providing a competitive edge in the marketplace. Participants will learn to understand customer needs, build strong relationships, and close deals effectively. 2-Day Course Content: Understanding the Sales Process Overview of the sales cycle Key sales principles and techniques Mapping out the […]
Strategic Team Management What Can You Expect? Building a team that can work well together is a vital skill. Developing long-term benefits from team work for the individual, the department and the organisation, is the key element for long term success. Who Should Attend? Team Leaders Supervisors Foremen Project Manager US ID: 242819 NQF Level: […]
Assertiveness Skills What Can You Expect? One of the main benefits of being assertive is that it can help you to become more self-confident, as you gain a better understanding of who you are and the value that you offer. Positive assertive skills are about: mutual respect, honesty and direct communication. This form of communication […]
Diversity in the Workplace Why attend this course? As our nation and workforce become more diverse, Organisations need to educate employees to successfully encompass people of different backgrounds. The main aim of Diversity training is to create a positive work environment, increase the participants cultural awareness, knowledge and communication. US ID: 264409 NQF Level: 6 […]
Managing and Resolving Conflict in a Positive Way Conflict is a normal, and even healthy, part of life. Since conflict is inevitable, learning to deal with it in a healthy way is crucial. When conflict is mismanaged, it can cause harm, but when handled in a respectful and positive way, it provides an opportunity for […]
Project Management for Success What Can You Expect? Project Management is a multi-disciplinary field that includes a variety of aspects such as scheduling, people-management, finances and cost, risk management, organisation structure and quality management. This workshop is an intensive hands-on course providing learners with the skills, knowledge and tools to be successful at project management. […]
Finance for Non-Financial Managers Course This course will help you think like an accountant, read and understand the Balance Sheet and Income Statement, analyse Financial Statements, increase financial performance and gain financial understanding. Accounting Concepts and Principles Accounting Cycle Balance Sheet Cash Flow Statement Income Statement Working Capital Cycle and Financial Analysis What Will I […]
Looking for sales training? We can help! Our sales course will help motivate your team, no matter if they're sales veterans or sales rookies. US ID: 264409 NQF Level: 6 Credits: 5 Date: 28 & 29 August 2023 Cost: Per person: R5 400 Venue: Keybase House Benoni Book 3 or more delegates and qualify for discount! […]
Book Now
EQ in the Workplace What Can You Expect? This course highlights the important concepts of emotional intelligence and allows learners to explore their own strengths and weaknesses in this area. It offers a guideline with tools to enable you to make changes in behaviour to enhance relationships. You will now understand the competencies that make […]
Customer Service Essentials On this one day accredited course you will learn how to deal with customers, interact positively with them, employ effective telephone skills, create positive impressions, resolve conflict and respond to queries effectively. US ID: 114974 NQF Level: 2 Credits: 2 Date: 18 September 2023 Venue: Keybase House, Benoni Cost: R3 100 excl. […]
Leadership & Supervisory Skills Imagine team cohesiveness that could be achieved if individuals understood their own Leadership style, and could recognise the same in others? Although we can't choose how we are born, we do get to choose how we live. This means that your choices matter in a big way. Understanding that you matter […]
Time and Stress Management Course Description: This course has been designed to empower participants with the skills and techniques necessary for mastering time management. By focusing on practical strategies and actionable steps, participants will learn how to effectively prioritize tasks, minimize distractions, and achieve a better work-life balance. Throughout the course, participants will engage in […]
Managing and Resolving Conflict in a Positive Way Conflict is a normal, and even healthy, part of life. Since conflict is inevitable, learning to deal with it in a healthy way is crucial. When conflict is mismanaged, it can cause harm, but when handled in a respectful and positive way, it provides an opportunity for […]
Business Etiquette - Telephone and Office Skills When working in a corporate environment, we behave professionally – according to specific organisational and generally accepted standards. Professional behaviour empowers people. US ID: 14348 NQF Level: 2 Credits: 3 Date: 10 & 11 July 2023 Venue: Keybase House Benoni Times: 8h30 Registration, course starts at 9h00 Cost: […]
Customer Service Essentials On this one day accredited course you will learn how to deal with customers, interact positively with them, employ effective telephone skills, create positive impressions, resolve conflict and respond to queries effectively. US ID: 114974 NQF Level: 2 Credits: 2 Date: 7 July 2023 Venue: Keybase House, Benoni Cost: R3 100 excl. […]
Strategic Team Management What Can You Expect? Building a team that works harmoniously and effectively is a critical skill for any organization. The key to long-term success lies in fostering sustained teamwork for both individuals and the organization. This course is designed to enhance your management style, motivate team members, and build effective teams, resulting […]
Presentation Skills This course is designed to help you achieve expertise in using the various advanced features of PowerPoint and provide the skills for presenting, managing and interacting with your audience. This course will improve confidence levels when presenting a professional presentation NQF Level: 3 Credits: 5 Date: 5 & 6 July 2023 Cost: R5 […]
Assertiveness Skills What Can You Expect? One of the main benefits of being assertive is that it can help you to become more self-confident, as you gain a better understanding of who you are and the value that you offer. Positive assertive skills are about: mutual respect, honesty and direct communication. This form of communication […]
EQ in the Workplace Emotional Intelligence (EQ) is a key component for success in the workplace. A business operating with emotionally intelligent staff will have the edge over competitors. Emotional intelligence enables you to build effective relationships, influence people and manage own and others' emotions. Learning how to motivate yourself, manage stress and inspire those […]
Professionalism in the Workplace Professionalism in the Workplace helps individuals recognise the qualities and skills that make them professional on the job, understand their role in the organisation and what the corporate culture demands as professional behaviour, as well as the impact that improved performance will have on an organisation. Throughout the workshop, participants engage in group […]
Professionalism in the Workplace Professionalism in the Workplace helps individuals recognise the qualities and skills that make them professional on the job, understand their role in the organisation and what the corporate culture demands as professional behaviour, as well as the impact that improved performance will have on an organisation. Throughout the workshop, participants engage in group […]
Report Writing Skills Professional business people are expected to report on activities, work done, projects, accidents, information gathered and results of an investigation. Important decisions are made according to the results of these reports. Therefore, it is imperative that delegates learn how to write effective reports. Unit Standard: 110023 NQF Level: 5 Credits: 10 Date: […]
Minute Taking and Meeting Skills Purpose of the Workshop: Equip participants with the essential skills needed to prepare and conduct structured meetings effectively, and to ensure accurate and comprehensive minute-taking. The workshop aims to enhance meeting productivity and achieve organizational objectives. 2-Day Course Content: Effective Meeting Preparation Importance of meticulous planning for organizing meetings Understanding […]
This course is intended for all staff members that require professional and effective communication skills in the form of: emails, letters, reports and presentations. NQF Level: 5 Credits: 10 DATE: 1 - 4 August 2023 VENUE: Keybase House, Benoni COST: R11 900 excl. VAT BOOK NOW
Conversations in the Workplace Course Purpose of the Workshop: Effective communication is the cornerstone of successful organizations. This workshop delves into daily workplace scenarios, offering practical tools and strategies to enhance communication skills. Participants will learn to strengthen, build, and repair relationships within their teams and across departments. 2-Day Course Content: Understanding Personal Communication Styles […]
Decision Making and Problem Solving Acquire the skills and ability to solve problems and make decisions quickly and effectively in the workplace. This is a critical skill for all staff, team leaders and managers. US ID: 242817 NQF Level: 4 Credits: 8 Date: 8 & 9 August Cost: R5 900 excl. VAT - group discounts […]
Facilitation Workshop (Train the Trainer) Our Train the Trainer course is intended for individuals who need to effectively deliver training courses regardless of the topic. The course will provide practical skills required to plan and deliver more effective training sessions in order to ensure that quality learning is achieved. US ID: 117871 NQF Level: 5 […]
Diversity in the Workplace Why attend this course? As our nation and workforce become more diverse, Organisations need to educate employees to successfully encompass people of different backgrounds. The main aim of Diversity training is to create a positive work environment, increase the participants cultural awareness, knowledge and communication. US ID: 264409 NQF Level: 6 […]
Time and Stress Management This course explores time and stress factors. Participants examine how they are spending their time each day, brainstorm ways to improve time-management and cope with stress. US ID: 242811 NQF Level: 4 Credits: 5 Date: 21 & 22 August 2023 Venue: Keybase House Benoni Cost: R5 900 Book Now
Project Management for Success Course Description: This three-day workshop provides a hands-on approach, equipping participants with the essential skills, knowledge, and practical tools required to excel in project management. The course covers a wide range of topics, including scheduling, people management, finance, cost and risk management, organizational structure, and quality management. Who Should Attend? Leaders […]
Coaching and Mentoring Who should attend this course? All individuals that need to mentor and coach in the workplace. This course is especially beneficial for business professionals, community leaders, team leaders, supervisors, and managers. Outcomes for this course include: Understand the difference between mentoring and coaching Build the characteristics of a good mentor Hold a […]
Leadership & Supervisory Skills Imagine team cohesiveness that could be achieved if individuals understood their own Leadership style, and could recognise the same in others? Although we can't choose how we are born, we do get to choose how we live. This means that your choices matter in a big way. Understanding that you matter […]
Situational Leadership Course This style of leadership is important in the times that we find ourselves right now. A Situational Leader employs one of four leadership styles that provides them with the highest probability of success in every situation. Enhance the skills of your managers, team leaders, supervisors and employees in leadership roles, and empower them […]
Time and Stress Management This course explores time and stress factors. Participants examine how they are spending their time each day, brainstorm ways to improve time-management and cope with stress. US ID: 242811 NQF Level: 4 Credits: 5 Date: 15 & 16 November 2023 Venue: Keybase House Benoni Cost: R5 900 Book Now