Frequently Asked Questions (FAQs)
📍 General Questions
Q: Where is Keybase Training Solutions located?
A: We are based in Benoni, Gauteng. Training is offered both in-person at our venue and online via Microsoft Teams.
Q: Are your courses accredited?
A: Yes. Keybase is fully accredited and offers both SETA-accredited programmes and non-accredited skills training.
💻 Courses & Enrolment
Q: How do I register for a course?
A: You can book via our contact form, email us at candice@keybase.co.za, or call our office.
Q: What courses do you offer?
A: We provide training in Microsoft Office, Computer Skills (Basic to Advanced), Soft Skills, Business Communication, and more. Browse our latest course schedules for full details.
Q: Do you offer customized training?
A: Absolutely! We can tailor training to your organization’s specific needs and deliver it at your location or ours.
📅 Schedules & Delivery
Q: How often do you run training sessions?
A: We have scheduled training throughout the year. View our 2025 Computer and Soft Skills course timetables for the latest dates.
Q: Can we schedule group training at our company?
A: Yes, we offer flexible on-site training for groups. You can also request custom dates and content.
Q: Is online training available?
A: Yes. Many of our courses are available via Microsoft Teams, with full trainer support and digital materials.
💳 Pricing & Payment
Q: What are your training rates?
A: Prices vary depending on the course and delivery method. Contact us for individual or group quotations.
Q: Do you accept individual bookings?
A: Yes, we welcome both corporate clients and individual learners.
🧾 Certification & Materials
Q: Do learners receive a certificate?
A: Yes. All participants receive either a Certificate of Attendance or Certificate of Competence, depending on the course.
Q: Are training materials provided?
A: Yes, learners receive printed or digital course manuals and reference material.
📞 Still have questions?
Feel free to reach out to us at candice@keybase.co.za or call us on 011 894 2077.