FAQs

KEYBASE TRAINING SOLUTIONS OFFERS YOU

Corporate and personal enhancement courses, leadership and management training courses, as well as introduction to advanced and expert level computer courses.

We have distinguished ourselves from other training providers by integrating the following features, benefits and support services for our clients into our holistic offering. Read through some of our FAQs for more insight into what we can offer you.

  1. 1
    Q: What courses do you offer?

    Keybase provides a variety of computer and soft skill courses designed to suit the different needs of our clients:

    Standard Computer Courses

    Our standard computer courses are modular based, and run for one, two or three days, depending on the course and the level of skill which the learner wishes to attain.

    Modular courses are MICT SETA-accredited and in line with the applicable NQF levels.

    On completion of our accredited courses, learners have the opportunity to be assessed and earn credits toward their End User Computing qualification.

    Customised & Executive Courses

    These courses can be tailored to the specific needs of an individual or group, and are offered at Keybase, a conference facility, or on-site at client premises.

    Refresher Computer Courses

    Designed for the self-taught learner, or learner who has not had formal training on the newer version of software.

    The one-day refresher courses will focus on the new features and benefits of the updated software version, making the transition easy and effective and bridge existing knowledge gaps to an intermediate level prior to attending advanced courses.

    Soft Skill Courses & Workshops

    These are provided at two levels – skills enhancement workshops and accredited courses with the Services SETA and the ETDP SETA.

  2. 2
    Q: Why should I invest in training?

    The Return on Investment when attending Keybase courses include:

    • Providing the learner with a Certificate of Competence after successful completion of the course and assessment process.
    • Creating a positive self-image.
    • Improving skills and knowledge in the workplace.
    • Increasing your chance for a promotion.
    • Opportunities to move into senior management positions.
    • Improved skills makes the learner more marketable.

  3. 3
    Q: Tell us more about your training solutions?

    Training Features:

    • Customised training interventions to meet the needs of clients.
    • Accredited training material.
    • Trainers are experienced subject matter experts in delivering the training material.

  4. 4
    Q: What support does Keybase offer?

    Post-Course Support

    At Keybase, we offer comprehensive post-course support for all learners. This includes indefinite free telephonic and e-mail assistance for learners once their course has been completed, as well as on-site assistance to learners where required.

    Client After Sales Service

    • Support of learners throughout the learning process.
    • Following up on learners in assigned tasks.
    • Supporting and assisting learners with shortfalls.
    • Assisting with competency.

  5. 5
    Q: How much do the courses cost?

    The different courses are individually priced.  For block bookings or corporate rates, these will be dependent on the number of candidates, whether the training is on-site or off-site, as well as the duration of the course. Clients can also enter exclusivity contracts to secure better rates over an agreed period.

  6. 6
    Q: Do you offer training only at Keybase?

    On-Site, Off-Site and Online Training

    All of our courses can be presented at Keybase, located at Keybase House, 30 Klein Street, Lakefield, Benoni, or an alternative suitable training venue or conference centre. On-site training sessions can be presented at the client’s own offices or virtually online using MS Teams.

    Business hours are 08:00 – 16:00 Monday to Friday.

  7. 7
    Q: How is the training assessed?

    Assessments

    Pre-assessments can be done online or paper based.  This will provide vital information as to the current skill and knowledge level of the learner prior to booking training, and will ensure that learners are booked on the correct courses to achieve best results.

    Post-course assessments for accredited courses can be done either at Keybase, or on-site.   Our registered assessors will assess learners who are ready against the various Unit Standards, and once found competent, will then proceed to upload their results with the various SETAs in order to earn credits.  A Statement of Results together with a Certificate of Competency will then be issued.

    On-Site Assistance

    On-site assistance is available on an hourly or daily rate.  We will provide a facilitator who is a subject matter expert to be on-site for evaluation and assistance.  This option allows for learners to develop their skills beyond the classroom, applying new features and skills in the workplace, relative to their work function.