Conflict Resolution Skills
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Conflict Resolution Skills
22nd November 2023 @ 8:30 am - 23rd November 2023 @ 4:00 pm
R5400
Managing and Resolving Conflict in a Positive Way
Conflict is a normal, and even healthy, part of life.
Since conflict is inevitable, learning to deal with it in a healthy way is crucial. When conflict is mismanaged, it can cause harm, but when handled in a respectful and positive way, it provides an opportunity for growth.
What you will learn on this Course:-
- What is Conflict Negotiation
- Understanding Conflict
- Develop Effective Interpersonal Skills
- Building Working Relationships
- Manage the Negotiation Process
Course Information
US ID: 114226
NQF Level: 5
Credits: 8
Date: 22 & 23 November
Venue: Keybase House Benoni
Cost: R5400