Professionalism in the Workplace Professionalism in the Workplace helps individuals recognise the qualities and skills that make them professional on the job, understand their role in the organisation and what the corporate culture demands as professional behaviour, as well as the impact that improved performance will have on an organisation. Throughout the workshop, participants engage in group discussions, practice new skills, and receive feedback that will leave them equipped with the tools to conduct themselves professionally in the workplace. Important outcomes that…

Looking for sales training? We can help! Our sales course will help motivate your team, no matter if they're sales veterans or sales rookies. US ID: 264409 NQF Level: 6 Credits: 5 Date: 29 & 30 November Cost: Per person: R5 400 Venue: Keybase House Benoni Book 3 or more delegates and qualify for discount! Book Now

This course is intended for all staff members that require professional and effective communication skills in the form of:  emails, letters, reports and presentations. NQF Level: 5 Credits: 10 DATE: 4 - 7 December 2023 VENUE: Keybase House, Benoni COST: R11 900 excl. VAT BOOK NOW

EQ in the Workplace Emotional Intelligence (EQ) is a key component for success in the workplace. A business operating with emotionally intelligent staff will have the edge over competitors. Emotional intelligence enables you to build effective relationships, influence people and manage own and others' emotions. Learning how to motivate yourself, manage stress and inspire those around you is crucial to achieve personal effectiveness and boost the outcome of your professional and personal interactions. This training programme covers a broad range…

Presentation Skills This course is designed to help you achieve expertise in using the various advanced features of PowerPoint and provide the skills for presenting, managing and interacting with your audience.  This course will improve confidence levels when presenting a professional presentation NQF Level: 3 Credits: 5 Date: 6 & 7 December Cost: R5 400.00 Book Now

Leadership & Supervisory Skills Imagine team cohesiveness that could be achieved if individuals understood their own Leadership style, and could recognise the same in others? Although we can't choose how we are born, we do get to choose how we live. This means that your choices matter in a big way. Understanding that you matter is the first step in living a life with purpose. After that, it's about taking action, leading to change in your life and those around…

Business Etiquette - Telephone and Office Skills When working in a corporate environment, we behave professionally – according to specific organisational and generally accepted standards.  Professional behaviour empowers people. US ID: 14348 NQF Level: 2 Credits: 3 Date: 10 & 11 January 2024 Venue: Keybase House Benoni Times: 8h30 Registration, course starts at 9h00 Cost: R5 900 per person, excluding VAT Keybase supplies all course material, refreshments and lunch. Book Now  

Managing and Resolving Conflict in a Positive Way Conflict is a normal, and even healthy, part of life. Since conflict is inevitable, learning to deal with it in a healthy way is crucial. When conflict is mismanaged, it can cause harm, but when handled in a respectful and positive way, it provides an opportunity for growth. What you will learn on this Course:- What is Conflict Negotiation Understanding Conflict Develop Effective Interpersonal Skills Building Working Relationships Manage the Negotiation Process…

Presentation Skills This course is designed to help you achieve expertise in using the various advanced features of PowerPoint and provide the skills for presenting, managing and interacting with your audience.  This course will improve confidence levels when presenting a professional presentation NQF Level: 3 Credits: 5 Date: 17 & 18 January 2024 Cost: R5 400.00 Book Now

Project Management for Success What Can You Expect? Project Management is a multi-disciplinary field that includes a variety of aspects such as scheduling, people-management, finances and cost, risk management, organisation structure and quality management. This workshop is an intensive hands-on course providing learners with the skills, knowledge and tools to be successful at project management. Who Should Attend? People who need to improve their project management skills Staff who are working in a project environment Project managers who require the…

EQ in the Workplace Emotional Intelligence (EQ) is a key component for success in the workplace. A business operating with emotionally intelligent staff will have the edge over competitors. Emotional intelligence enables you to build effective relationships, influence people and manage own and others' emotions. Learning how to motivate yourself, manage stress and inspire those around you is crucial to achieve personal effectiveness and boost the outcome of your professional and personal interactions. This training programme covers a broad range…

Time and Stress Management This course explores time and stress factors. Participants examine how they are spending their time each day, brainstorm ways to improve time-management and cope with stress. US ID: 242811 NQF Level: 4 Credits:  5 Date: 24 & 25 January 2024 Venue: Keybase House Benoni Cost: R5 900 Book Now  

Assertiveness Skills What Can You Expect? One of the main benefits of being assertive is that it can help you to become more self-confident, as you gain a better understanding of who you are and the value that you offer. Positive assertive skills are about: mutual respect, honesty and direct communication. This form of communication builds relationships and creates an environment of trust among employees. Who Should Attend? All staff members that require communication skills in business. Every person that…

Leadership & Supervisory Skills Imagine team cohesiveness that could be achieved if individuals understood their own Leadership style, and could recognise the same in others? Although we can't choose how we are born, we do get to choose how we live. This means that your choices matter in a big way. Understanding that you matter is the first step in living a life with purpose. After that, it's about taking action, leading to change in your life and those around…

Facilitation Workshop (Train the Trainer) Our Train the Trainer course is intended for individuals who need to effectively deliver training courses regardless of the topic. The course will provide practical skills required to plan and deliver more effective training sessions in order to ensure that quality learning is achieved. US ID: 117871 NQF Level: 5 Credits: 10 Dates: 29 - 30 January 2024 Cost: R11 900.00 + Vat Where: Keybase Training Solutions Benoni Book Now

Modern Business Writing During this course, you will be assisted in writing correct, concise, clear and professional documents, editing and revising techniques, as well as responding to various types of materials. Date:  30 & 31 January 2024 Venue: Keybase House Benoni Cost: R5 800.00 excl. VAT - group discounts apply Book Now

Assessor Workshop This workshop will enable internal assessors to conduct outcomes-based assessments in a fair, reliable, ethical and stress-free manner. Assessors will learn how to prepare for and conduct assessment, and manage feedback and review sessions with professionalism. They will gain a greater understanding of registered unit standards and qualifications, within the National Qualifications Framework, governed by the South African Qualifications Authority. Assessors should be subject matter experts in their field. Topics covered in this workshop:- Prepare for assessments Conduct…

Minute Taking and Meeting Skills This course has been developed to prepare office professionals with the skills required for organizing meetings and preparing accurate minutes. US ID: 242816 NQF Level: 4 Credits: 5 Date: 5 & 6 February 2024 Cost: R5 900 excl. VAT - group discounts apply Venue: Keybase House, Benoni Book Now

Decision Making and Problem Solving Acquire the skills and ability to solve problems and make decisions quickly and effectively in the workplace. This is a critical skill for all staff, team leaders and managers. US ID: 242817 NQF Level: 4 Credits: 8 Date: 5 & 6 February 2024 Cost: R5 900 excl. VAT - group discounts apply Venue: Keybase House, Benoni Book Now

Looking for sales training? We can help! Our sales course will help motivate your team, no matter if they're sales veterans or sales rookies. US ID: 264409 NQF Level: 6 Credits: 5 Date: 6 & 7 March 2024 Cost: Per person: R5 400 Venue: Keybase House Benoni Book 3 or more delegates and qualify for discount! Book Now

Conversations in the Workplace Course Difficult conversations at work can be confronting – but they can also help you to work more effectively with your colleagues and managers. Join us for our Conversations in the Workplace course. Date: 12 & 13 February 2024 Venue: Keybase House Benoni Times: 8h15 registration, course starts at 8h30 and finishes at 15h30 Cost: R5 400.00 per person, excluding VAT Keybase supplies all course material, refreshments and lunch. Book Now

Diversity in the Workplace Why attend this course? As our nation and workforce become more diverse, Organisations need to educate employees to successfully encompass people of different backgrounds. The main aim of Diversity training is to create a positive work environment, increase the participants cultural awareness, knowledge and communication. US ID: 264409 NQF Level: 6 Credits: 5 Date: 19 & 20 February 2024 Venue: Keybase House Benoni Cost: R5 900 Book Online

Coaching and Mentoring Who should attend this course? All individuals that need to mentor and coach in the workplace. This course is especially beneficial for business professionals, community leaders, team leaders, supervisors, and managers. Outcomes for this course include: Understand the difference between mentoring and coaching Build the characteristics of a good mentor Hold a mentoring conversation –know the process Build the relationship Practice active listening and reflection Ask challenging questions Create focus Develop problem solving skills Facilitate the development…

Customer Service Essentials On this one day accredited course you will learn how to deal with customers, interact positively with them, employ effective telephone skills, create positive impressions, resolve conflict and respond to queries effectively. US ID: 114974 NQF Level: 2 Credits: 2 Date: 26 & 27 February 2024 Venue: Keybase House, Benoni Cost: R5 400 excl. VAT Book Now

Professionalism in the Workplace Professionalism in the Workplace helps individuals recognise the qualities and skills that make them professional on the job, understand their role in the organisation and what the corporate culture demands as professional behaviour, as well as the impact that improved performance will have on an organisation. Throughout the workshop, participants engage in group discussions, practice new skills, and receive feedback that will leave them equipped with the tools to conduct themselves professionally in the workplace. Important outcomes that…

Moderator Workshop What Can You Expect? This workshop will enable internal and external moderators to conduct moderation of outcomes-based assessments. Learners will be able to use the prescribed Quality Assurance procedures in a fair, valid, reliable and practicable manner that is free of all bias and discrimination. Learners should have evaluative expertise within the field in which they are moderating assessments. Who Should Attend? This workshop will be beneficial to people within the fields of Education, Training and Development Practices…

Finance for Non-Financial Managers Course This course will help you think like an accountant, read and understand the Balance Sheet and Income Statement, analyse Financial Statements, increase financial performance and gain financial understanding. Accounting Concepts and Principles Accounting Cycle Balance Sheet Cash Flow Statement Income Statement Working Capital Cycle and Financial Analysis What Will I Take Back To Work With Me? Basic skills in order to read and understand financial reports, create better budgets, and monitor financial performance within your…

Situational Leadership Course This style of leadership is important in the times that we find ourselves right now. A Situational Leader employs one of four leadership styles that provides them with the highest probability of success in every situation. Enhance the skills of your managers, team leaders, supervisors and employees in leadership roles, and empower them to succeed! DATE: 25 & 26 March 2024 LOCATION: Keybase House, Benoni TIME: 8:30 to 13:00 INVESTMENT: R5 400