Customer Service Excellence On this one day accredited course you will learn how to deal with customers, interact positively with them, employ effective telephone skills, create positive impressions, resolve conflict and respond to queries effectively. US ID: 114974 NQF Level: 2 Credits: 2 Date: 27 & 28 November Venue: Keybase House, Benoni Cost: R5 400 excl. VAT Book Now
Find out more »Professionalism in the Workplace Professionalism in the Workplace helps individuals recognise the qualities and skills that make them professional on the job, understand their role in the organisation and what the corporate culture demands as professional behaviour, as well as the impact that improved performance will have on an organisation. Throughout the workshop, participants engage in group discussions, practice new skills, and receive feedback that will leave them equipped with the tools to conduct themselves professionally in the workplace. Important outcomes that…
Find out more »Professionalism in the Workplace Professionalism in the Workplace helps individuals recognise the qualities and skills that make them professional on the job, understand their role in the organisation and what the corporate culture demands as professional behaviour, as well as the impact that improved performance will have on an organisation. Throughout the workshop, participants engage in group discussions, practice new skills, and receive feedback that will leave them equipped with the tools to conduct themselves professionally in the workplace. Important outcomes that…
Find out more »Strategic Team Management What Can You Expect? Building a team that can work well together is a vital skill. Developing long-term benefits from team work for the individual, the department and the organisation, is the key element for long term success. Who Should Attend? Team Leaders Supervisors Foremen Project Manager US ID: 242819 NQF Level: 4 Credits: 10 Date: 21 & 22 August 2024 Venue: Keybase House Cost: R5 900
Find out more »Professionalism in the Workplace Professionalism in the Workplace helps individuals recognise the qualities and skills that make them professional on the job, understand their role in the organisation and what the corporate culture demands as professional behaviour, as well as the impact that improved performance will have on an organisation. Throughout the workshop, participants engage in group discussions, practice new skills, and receive feedback that will leave them equipped with the tools to conduct themselves professionally in the workplace. Important outcomes that…
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