Professionalism in the Workplace helps individuals recognise the qualities and skills that make them professional on the job, understand their role in the organisation and what the corporate culture demands as professional behaviour, as well as the impact that improved performance will have on an organisation.

Throughout the workshop, participants engage in group discussions, practice new skills, and receive feedback that will leave them equipped with the tools to conduct themselves professionally in the workplace.

Important outcomes that are covered on this course:

• How to behave in a professional manner in a business environment
• The importance of a positive attitude
• Why we should consistently honour our working hours
• The value of keeping colleagues informed – by communicating honestly and regularly
• Using active and attentive listening skills to enhance communication
• The correct way to meet and interact with people in a business environment
• Communication and body language
• Positive and negative behaviour and the impact it has
• Ethics and values in a business environment
• The importance of taking care of yourself
• How to dress for success
• Creating a positive first impression
• The power of managing your time and your deadlines

Unit Standard Alignment

• US ID: 14359
• US Title: Behave in a professional manner in a business environment
• NQF Level 02, 5 Credits
• Prerequisites for this course: Speak, read and write in English

Date: 28 & 29 October

Cost: R 4 800.00 excl. VAT – group discounts apply

Venue: Keybase House, Benoni

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