Conflict is a normal, and even healthy, part of life.
Since conflict is inevitable, learning to deal with it in a healthy way is crucial. When conflict is mismanaged, it can cause harm, but when handled in a respectful and positive way, it provides an opportunity for growth.
What you will learn on this Course:-
What is Conflict Negotiation
Develop Effective Interpersonal Skills
Building Working Relationships
Manage the Negotiation Process
US ID: 114226
NQF Level: 5
Date: 2 & 3 November Venue: Keybase House Benoni Cost: R4 500.00