Category: Blog

EQ in the Workplace

Emotional Intelligence (EQ) is a key component for success in the workplace. A business operating with emotionally intelligent staff will have the edge over competitors. Emotional intelligence enables you to build effective relationships, influence people and manage own and others’ emotions. Learning how to motivate yourself, manage stress and inspire those around you is crucial […]
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Leadership & Supervisory Skills

This course will assist you and your staff to develop a range of leadership skills and abilities such as: motivation, decision-making, group dynamics, effective teamwork and resolving conflict. Who should attend this course? All staff that influence the lives of others. This course is especially beneficial for all business professionals, community leaders, team leaders, supervisors […]
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Boost Your Business Report Writing Skills

Report writing is an essential skill for all professionals. The information on a report needs to be accurate, clear and concise. This fully accredited course will equip you with all the necessary tools to write professional reports. DATE: 2 & 3 July 2018 VENUE: Keybase House – Benoni COST: R 4 700 excl. VAT To […]
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Managing and Resolving Conflict in a Positive Way

Managing and Resolving Conflict in a Positive Way Conflict is a normal, and even healthy, part of life. Since conflict is inevitable, learning to deal with it in a healthy way is crucial. When conflict is mismanaged, it can cause harm, but when handled in a respectful and positive way, it provides an opportunity for […]
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Get ahead by improving your skills

Customer Service Essentials Everybody needs to know how to deal with customers in a way that will enhance relationships and improve their business. This course will ensure that the learner recognises the value of customer care standards – to maintain and improve communication with internal and external customers. Quality service determines whether customers purchase or […]
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Business Etiquette & Others Courses

Knowing proper answering etiquette and developing good communication habits is an important skill in business. On this accredited course we will show you how. Business Etiquette – Telephone and Office Skills US ID: 14348 NQF Level: 2 Credits: 3 Date: 11 & 12 June 2018 Venue: Keybase House Benoni Times: 8h30 Registration, course starts at […]
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Assessor Course Available Now

UNIT STANDARD (ID 115753): CONDUCT OUTCOMES-BASED ASSESSMENT, NQF LEVEL 5, CREDITS 15 Keybase’s generic Assessor training course will equip learners with the required knowledge and skills to assess candidates in their own particular field of expertise. The Assessor training course will help build your understanding of the National Qualifications Framework (NQF) and will help you […]
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Effective Minute Taking and Meeting Skills

This course has been developed to prepare office professionals with the skills required for organizing meetings and preparing accurate minutes. If you work as a secretary, administrator, PA, executive assistant or office manager, you will undoubtedly be involved in all aspects of managing meetings. Not only are you required to arrange meetings, you are also […]
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Finance for Non-Financial Managers

This course will help you think like an accountant, read and understand the Balance Sheet and Income Statement, analyse Financial Statements, increase financial performance and gain financial understanding. Accounting Concepts and Principles Accounting Cycle Balance Sheet Cash Flow Statement Income Statement Working Capital Cycle and Financial Analysis What Will I Take Back To Work With […]
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